Shipping policy

Shipping Policy – Akro Herbs

At Akro Herbs, we aim to deliver your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how your orders are processed and delivered.

1. Processing Time

All orders are processed within 24–48 hours after successful payment.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

Once dispatched, orders are typically delivered within 3–4 days across India.

Delivery times may vary slightly depending on your location, courier delays, or unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Any promotional free-shipping offers will be clearly mentioned on our website or product pages.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.

You can use this link to monitor the status and estimated delivery of your shipment.

5. Incorrect Address / Delivery Issues

Please ensure your shipping address, pin code, and contact details are accurate.

Akro Herbs is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

If a package is returned due to an incorrect address, reshipping charges may apply.

6. Damaged or Missing Packages

If your order arrives damaged, tampered, or incomplete, please contact us within 24 hours of delivery with photos or video proof.

We will assist you with a replacement or resolution.

7. Courier Partners

We ship through trusted and reliable third-party courier partners to ensure safe and timely delivery.

8. Contact Us

For any shipping-related queries, feel free to reach out:

📧 Email: Support@akroherbs.in

We are always happy to assist you.