Privacy policy
At Akro Herbs, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of information when you visit our website, place an order, or contact us:
Personal Information: Name, email address, phone number, billing/shipping address.
Order Information: Products purchased, payment details (processed securely through third-party payment gateways), delivery information.
Technical Data: IP address, browser type, device information, pages visited, and other analytics to improve user experience.
Communication Data: Messages sent to our support team.
2. How We Use Your Information
We use your information to:
Process, confirm, and deliver your orders.
Provide customer support and respond to your queries.
Improve our products, website performance, and user experience.
Send order updates, promotional emails, or important notices (you can opt-out anytime).
Prevent fraud and ensure secure transactions.
3. Sharing of Information
We do not sell or trade your personal information.
Your data is only shared with:
Trusted third-party services such as payment gateways, courier partners, and analytics tools.
These partners only receive the necessary information to complete their services securely.
4. Data Security
We use secure servers and encryption protocols to protect your information.
While we follow industry-standard practices, no online transmission is 100% secure; however, we strive to keep your data safe at all times.
5. Cookies & Tracking
Our website may use cookies and similar technologies to:
Enhance browsing experience
Analyze website performance
Personalize content and offers
You may disable cookies in your browser settings, though certain features may not work properly.
6. Your Rights
You have the right to:
Access the personal data we hold
Request corrections or updates
Request deletion of your data (subject to legal requirements)
Opt-out of promotional communications at any time
7. Shipping Information
Orders are shipped within 3–4 business days.
Accurate address details must be provided to ensure smooth delivery.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
For questions, concerns, or data-related requests, you may reach us at:
📧 Email: Support@akroherbs.in
We aim to respond as quickly as possible.